KELLY’S CARPET OMAHA
NAMED MOHAWK FLOORSCAPES® DEALER OF THE YEAR 2007
Retailer
Recognized for Exceptional Customer Service, Environmental Initiatives,
Solid Business Performance
PHOENIX—
Mohawk named Kelly’s Carpet Omaha as the 2007 Dealer of the Year during the
Floorscapes® Convention in Phoenix Nov. 29 through Dec. 1, 2007.
Mike
Hughes, President of Kelly’s Carpet Omaha, was one of eleven finalists for
the Mohawk Floorscapes® Dealer of the Year Award, which
recognizes exceptional work within a group comprised of the best retailing
minds in the nation. The Mohawk Floorscapes® Dealer of the Year
Award is based on a number of criteria, including a percentage increase over
previous year’s business, excellence in promoting the store concept, ongoing
commitment to training, store standards, brand building, merchandising and
installation ideas and community involvement.
“Mike
and his staff win and keep customers for life. They do so because they make
sure every customer gets exceptional service,” said Manny Llerena, Vice
President of Retail Marketing for Mohawk.
Hughes
believes that if he takes care of his customers, they will take care of him.
“I
personally believe that people deserve what they pay for,” Hughes said.
“Our customers are hard working people who want something nice. We take on
a great responsibility to give that to them.”
Hughes
became a Mohawk Floorscapes® dealer six years ago.
“The
support you get with Mohawk Floorscapes® is fantastic,” he said.
“We used to have a zillion different displays, and neither the customer nor
the salesperson was comfortable. With the Floorscapes® concept,
there’s continuity with every product. It’s customer-friendly, and instead
of being a store that customers come to, look around and leave, it’s now a
destination. People are comfortable here, and they stay.”
Hughes
said the support from Mohawk has helped in a number of other areas as well.
“We send our installers to training, and we’ve found that to be extremely
important,” he noted. “The product collections allow us to give people
stronger warranties as they upgrade cushion, and that’s been a strong
selling point—and a good customer service point. When I go to Floorscapes®
conventions, I get to speak with the Chairman of Mohawk and other
executives, who take the time to talk about my business. And if I ever have
an issue, it gets resolved.”
Hughes
said he sees a significant difference on his bottom line thanks to Mohawk
Floorscapes®.
Please
visit
www.mohawkfloorscapes.com to learn more about the Floorscapes®
program.
MOHAWK FLOORSCAPES® 2007 REGIONAL DEALER OF THE YEAR FINALISTS
North Central
Region Northeast Region
Mike
Hughes Lynn Perry,
Scott Perry,
Kelly’s Carpet Omaha
Michael Perry
Omaha, NE
Onondaga Flooring
Syracuse, NY
South Central
Region Mid-Atlantic Region
Jack Fitzpatrick,
Sr. Richard Good
Jack Fitzpatrick,
Jr. Frank Barrett
Jack’s
Carpet Good’s Furniture
Houston,
TX New Holland, PA
Mid Central
Region Florida Region
Jack and Ann
Weidner Darren Hearns
Supreme Floor
Covering Great Lakes Carpet and Tile
Bay City,
MI Lady Lake, FL
Chicago
Region Southeast Region
Les
Wilkinson Angela and
David Key
Dave
Riddle A&D Carpets
Comfort Flooring and
Design
Martinez,GA
Center
Mishawaka, IN
Eastern Canada
Region North West Central
David Nicodemo Andy
Columbro
Kim Wahl
Kevin Columbro
Colautti
Floors Reliable Floor
Covering
Windsor,
Ont. Edmonds, WA
Southwest Coast
Ron Cicerone
Sarah Bennett
Carpet and Tile
Warehouse
Las Vegas, NV
Mohawk is a leading supplier of flooring for both residential
and commercial applications. Mohawk offers a complete selection of broadloom
carpet, ceramic tile, laminate, wood, stone, vinyl, rugs and other home
products. These products are marketed under the premier brands in the
industry, which include Mohawk, Karastan, Ralph Lauren, Lees, Bigelow,
Dal-Tile, American Olean and Quick-Step. Mohawk's unique merchandising and
marketing assist our customers in creating the consumers' dream. Mohawk
provides a premium level of service with its own trucking fleet and over 250
local distribution locations.
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